Wyth Financial

Existing customers

Thank you for your support in making Wyth Financial a success. We retired our online banking platform on May 2, 2023, but our customer success team is still here for you. Call us at 1.800.788.6311 or email clientsupport@eqbank.ca.

8.00 AM – 6.30 PM EST Monday-Friday. Closed on statutory holidays.

Have questions? Check out our FAQs for more info. 


Got a digital GIC with us? Your investment remains safe, and we will continue to service your digital GIC until maturity. 

The interest rate and maturity date of your digital GIC will remain the same. Your digital GIC will be converted to a new banking system, and we will send you a confirmation with your new account number when this change has taken effect. Because of the system change, you may receive two T5 tax slips in 2023, based on your digital GIC interest payments and maturity dates. If you have a digital GIC under which interest is paid annually, your annual interest payment will be sent by cheque to the mailing address we have on file.  When your digital GIC reaches its maturity date, we will pay out your principal amount and accrued and unpaid interest by cheque to your mailing address. Please note any previous renewal or maturity instructions no longer apply. 

Online banking is no longer available as of May 2, 2023. 

If you have questions or need to update your contact information or mailing address, please contact us at 1.800.788.6311 or answers@wyth.ca.

Looking to open a new GIC? EQ Bank’s registered and non-registered GICs are easy to buy, offer some of the best rates in the market, and come with plenty of term options.


If you have questions about your current mortgage, need help, want to discuss renewal, or need to update your contact information, please call us at 1.855.795.4489.  

You can continue to access your mortgage account through borrower.wyth.ca.

Here are some mortgage quick links:

Prepayment guide & calculators 
All about mortgages 
Mortgages insurance disclosure info 
Mortgage servicing fees 

Looking for a new mortgage? Check out EQ Bank’s Mortgage Marketplace.

To our valued partners, credit unions, trust and commercial customers

Concentra Bank, doing business as Wyth Financial, has been a key supporter of the Canadian credit union system for decades and Equitable Bank is proud to inherit this legacy and build on it. For our partners, credit unions, trust and commercial customers, you can continue to reach out to your regular business contacts.